Shield Protection

Financial Protection Benefits.

Help employees prepare for the financial impact of covered events. Supplemental products complement—not replace—major medical coverage.

Shield Protection
01

Unexpected events

Accident, critical illness, and hospital indemnity options.

02

Income & family

Life and disability options subject to policy terms.

03

Clear boundaries

Financial protection complements medical coverage.

Connected by Shield

Protection for life’s financial what-ifs.

Available benefits and services vary by plan, location, eligibility, and employer selection.

Accident

Benefits for qualifying accidental injuries, subject to policy terms.

Critical Illness

Specified benefits for covered diagnoses, subject to definitions and exclusions.

Hospital Indemnity

Benefits for qualifying hospital events, subject to policy limitations.

Life Insurance

Protection for beneficiaries under the selected policy.

Short-Term Disability

Income protection for qualifying periods of disability under policy terms.

Long-Term Disability

Longer-duration disability protection subject to eligibility, waiting periods, and limits.

Product Guide

Prepare for the financial impact of the unexpected

Protection products can help reduce financial strain after qualifying events, but they do not replace comprehensive medical coverage. Design choices should match workforce risk tolerance, affordability goals, and communication clarity around conditions and exclusions.

Example situation

Employees report concern about unexpected expenses after accidents or hospital stays. Protection planning can define optional supplemental layers and contribution strategy.

When this matters

  • You want optional employee-paid protection choices with transparent terms.
  • Your benefits package lacks clear support for event-driven financial disruption.
  • Leadership wants better education on how supplemental plans coordinate with medical benefits.

What to review before you decide

  • Confirm each product’s qualifying events, exclusions, and benefit triggers.
  • Validate how supplemental policies coordinate with core medical plans.
  • Review guaranteed-issue availability and condition-specific limitations.
  • Plan communication language that avoids implying universal approval or replacement of medical coverage.
  • Set enrollment and post-enrollment support processes for employee questions.
Step 1

Evaluate: identify workforce needs and which protection categories are in scope.

Step 2

Configure: choose contribution and enrollment structure with compliant communication.

Step 3

Educate: launch simple examples explaining when benefits may apply and when they may not.

Frequently asked questions

Do supplemental plans replace medical insurance?

No. Supplemental protection is additive and does not replace major medical coverage.

Is guaranteed issue always available?

No. Guaranteed issue can be conditional and product-specific.

Are payouts guaranteed for all events?

No. Eligibility depends on policy terms, qualifying conditions, and documentation requirements.

How should members request help?

Use support channels for guidance and avoid sharing private medical details on public forms.

Let’s find your next step.
Discuss Protection Options

If you need support, use secure support channels. For privacy, do not submit sensitive personal medical details through public forms.

One team. One healthcare experience.

Coverage, care, pharmacy, and personal navigation—connected by Shield.

Insurance products, plan designs, eligibility, services, pricing, coverage, and availability may vary by state, carrier, employer, underwriting requirements, and applicable law. Shield Health 360 does not guarantee eligibility, coverage, insurance approval, medical outcomes, savings, tax outcomes, or treatment results. Medical services, prescriptions, medications, and treatment programs are subject to provider evaluation, medical necessity, eligibility, and applicable laws and regulations.

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