Dental & Vision

Everyday care. Easier to navigate.

Connect employees with available dental and vision benefits and help them understand how to use them.

Dental & Vision
01

Dental care

Networks, preventive services, and plan limits.

02

Vision benefits

Exams and eyewear allowances where included.

03

Navigation

Help understanding how to use selected benefits.

Connected by Shield

Know your network. Use your benefits.

Available benefits and services vary by plan, location, eligibility, and employer selection.

Dental benefits

Review participating dentists, covered services, waiting periods, annual limits, and out-of-network terms.

Vision benefits

Understand available eye-exam, lens, frame, and contact-lens benefits.

Find participating care

Shield Care 360 can help identify the appropriate network and resource.

Understand the next step

Questions about cards, claims, or benefits start with the available support team.

Product Guide

Make everyday dental and vision care easier

Dental and vision decisions are most effective when they are designed for usability, not just premium comparison. Preventive access, provider availability, and clear member instructions often determine whether these benefits deliver real value.

Example situation

Employees are enrolled in dental/vision but preventive utilization remains low. A redesign can focus on network convenience and clearer benefit explanations.

When this matters

  • Preventive utilization is below expectations despite stable enrollment.
  • Employees report confusion about exam frequency, copays, or out-of-network differences.
  • Leadership wants a right-sized optional benefit strategy for retention and experience.

What to review before you decide

  • Confirm preventive coverage terms, frequency limits, and key exclusions.
  • Validate provider network access near employee home/work geographies.
  • Review orthodontia, frames/lens allowances, and common misconception areas.
  • Align communication with open enrollment materials and onboarding content.
  • Define support workflow for claim and eligibility questions.
Step 1

Audit: identify top confusion points from support and enrollment feedback.

Step 2

Optimize: adjust plan choices and communication copy for practical clarity.

Step 3

Activate: reinforce annual preventive scheduling with simple member reminders.

Frequently asked questions

Does dental/vision replace medical coverage?

No. These are complementary benefits and do not substitute for major medical coverage.

Are all procedures fully covered?

No. Coverage depends on plan terms, limits, and provider network status.

Can employers customize contribution levels?

Often yes, depending on plan structures and carrier options.

How should members seek help?

Use support channels and avoid posting personal health information in public forms.

Let’s find your next step.
Refine Dental & Vision Benefits

If you need support, use secure support channels. For privacy, do not submit sensitive personal medical details through public forms.

One team. One healthcare experience.

Coverage, care, pharmacy, and personal navigation—connected by Shield.

Insurance products, plan designs, eligibility, services, pricing, coverage, and availability may vary by state, carrier, employer, underwriting requirements, and applicable law. Shield Health 360 does not guarantee eligibility, coverage, insurance approval, medical outcomes, savings, tax outcomes, or treatment results. Medical services, prescriptions, medications, and treatment programs are subject to provider evaluation, medical necessity, eligibility, and applicable laws and regulations.

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