01
Shield Complete
Multiple benefits. One connected experience.
Learn more →FOR EMPLOYERS
A better healthcare experience for your people.
Built for employers with approximately 3–50 employees, and larger groups where appropriate. Bring coverage, care access, and human navigation together.
Coverage↓Navigation↓Care
Take healthcare questions off HR’s desk.
Give employees one place to start and HR some backup.
Benefits education
Help employees understand what is available and how to begin.
Care and pharmacy navigation
Connect people with participating resources and available services.
Claims and bill questions
Help employees understand explanations and the appropriate next step.
Ongoing support
Follow-up where appropriate helps reduce confusion throughout the benefits journey.
Build around your workforce.
Available benefits and services vary by plan and employer selection.
02
Shield Care 360
Personal healthcare navigation and follow-through.
Learn more →03
Group Health
Comprehensive group medical options.
Learn more →04
MEC & Workforce Health
Understand limited-benefit coverage clearly.
Learn more →05
Primary & Virtual Care
Connect with available care resources.
Learn more →06
Shield Rx 360
Prescription access without the runaround.
Learn more →07
Dental & Vision
Understand and use available benefits.
Learn more →08
Shield Protection
Financial protection for covered events.
Learn more →Product Guide
Build benefits around your people—not the other way around.
For a small business, a benefits program must work for both the budget and the people using it. Shield helps you consider coverage, care access, and employee navigation together. Start with your workforce needs, then choose available solutions.
Example situation
Your team offers multiple benefit components, but employees are still unsure where to start for coverage questions, prescriptions, and support. A unified experience can reduce handoffs and make next steps easier to follow.
When this matters
- Employees ask the same coverage and pharmacy questions in different channels because guidance feels fragmented.
- HR teams spend too much time routing people between vendors instead of resolving practical next steps quickly.
- Leadership wants a clearer employee-facing experience while maintaining plan-level flexibility by group.
What to review before you decide
- Workforce: employee count, work locations, eligibility, and dependent needs.
- Budget: employer contributions, employee premiums, and likely out-of-pocket costs.
- Access: provider networks, prescription needs, and available virtual care.
- Rollout: enrollment timing, payroll coordination, employee education, and support contacts.
- Ongoing help: how employees reach Shield and which questions remain with carriers or clinical providers.
Step 1
Map your current experience: identify where employees get stuck or bounced between channels.
Step 2
Align selected solutions into one clear member journey with practical support instructions.
Step 3
Launch with simple employee guidance, then refine using recurring support themes.
Frequently asked questions
Is Shield only for small employers?
Our primary focus is employers with approximately 3–50 employees. Larger groups can discuss appropriate options with Shield.
Do we have to buy every benefit?
No. Availability and selection depend on the employer, plan, location, and eligibility. Review a written proposal for your group.
What should we bring to a first conversation?
Your approximate employee count, work locations, current benefit structure, renewal date, budget priorities, and main employee support challenges. Do not send private medical information through public forms.
Let’s find your next step.
Build My Employee Benefits ProgramIf you need support, use secure support channels. For privacy, do not submit sensitive personal medical details through public forms.