HOW SHIELD WORKS

Better benefits decisions. Clearer next steps.

Start with workforce needs, compare appropriate coverage and care resources, and understand responsibilities before selecting a program.

Discuss Employee Benefits
THE SHIELD EXPERIENCE
Know the next step.
UnderstandCompareDecide
A CLEARER CONVERSATION

You should know what happens next.

Start with workforce needs, compare appropriate coverage and care resources, and understand responsibilities before selecting a program.

01What information should we prepare?
02How do we compare coverage and care?
03Who is responsible for implementation?
EXPLORE THE OPTIONS

A practical way to evaluate benefits.

01 / 04

Workforce review

Explore employee needs, locations, existing benefits and priorities.

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02 / 04

Coverage comparison

Review available policies and plan terms.

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03 / 04

Complete clinical suite

Learn about Lyric-powered urgent, primary, behavioral, specialty and preventative care.

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04 / 04

Navigation and support

Understand non-clinical help and the responsible parties.

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THE NEXT STEPS

Understand the process before you decide.

01 / 04

Tell us about your business

Discuss current benefits, workforce and goals.

02 / 04

Review relevant options

Compare eligibility, service scope and costs.

03 / 04

Clarify what is included

Understand plans, clinical care and navigation separately.

04 / 04

Plan the next step

Discuss appropriate enrollment and support.

CONNECTED CARE

The broader clinical offering is part of the review.

SHIELD's broader offering includes the full Lyric suite: 24/7 urgent care, primary care, mental health, dermatology, MSK, weight management, preventive labs, Grace and connected care navigation. Clinical services and insurance remain distinct.

Explore all virtual-care services ↗

STRAIGHT ANSWERS

Understand what is included.

Do we need to know the product first?

No. Start with needs and learn what is relevant.

When can a program begin?

Timing varies by eligibility, plan and enrollment arrangements.

Do we have to replace benefits?

Not necessarily. Review current arrangements and available options.

Make the next step clearer.