Make multiple benefits feel like one employee experience. Shield Complete can bring together selected insurance, care access, and Shield Care 360 navigation.
Coverage, care, and protection chosen around your workforce.
Shield Care 360 helps employees navigate what they have.
Help beyond enrollment, with availability by program.
Available benefits and services vary by plan, location, eligibility, and employer selection.
Comprehensive group medical options selected for your workforce.
Limited-benefit minimum essential coverage options; not equivalent to comprehensive major medical.
Available urgent care, primary care, preventive-health and mental-health resources.
Access and navigation for selected benefits.
Supplemental insurance for covered events, subject to policy terms.
Employee navigation, claims assistance, and medical bill assistance.
Shield Complete brings selected health coverage, care navigation, pharmacy support, and protection options into one employee experience. Availability is employer- and plan-dependent, so exact components vary. The value is practical: employees get clearer guidance, and employers get a more consistent way to deliver and explain benefits.
Your team offers multiple benefit components, but employees are still unsure where to start for coverage questions, prescriptions, and support. A unified experience can reduce handoffs and make next steps easier to follow.
Map your current experience: identify where employees get stuck or bounced between channels.
Align selected solutions into one clear member journey with practical support instructions.
Launch with simple employee guidance, then refine using recurring support themes.
No. Components are selected by employer and plan setup. Confirm what is included for your group before launch.
No. It can improve coordination, but internal HR and payroll ownership remains essential for eligibility, contributions, and compliance workflows.
Frame outcomes as expected improvements in clarity and coordination, not guaranteed savings or identical results for every team.
Use member support channels for benefit navigation. For account-specific help, direct members to support and avoid sending medical details through public forms.
If you need support, use secure support channels. For privacy, do not submit sensitive personal medical details through public forms.